PRIVACY POLICY

Effective Date: 09/01/2025
Last Updated: 09/01/2025

Welcome to The Canvas Company (“we,” “our,” “us”). Protecting your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.canvascompanyusa.com (the “Site”), make a purchase, or otherwise interact with us.

By using our Site, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

Name, billing and shipping address, email address, phone number
Payment details (processed securely via Shopify and third-party providers; we do not store full credit card information)
Account login information, if you create an account

b. Automatically Collected Information

IP address, browser type, operating system
Cookies, web beacons, pixels, and similar technologies to track browsing behavior, preferences, and cart activity
Analytics data (via Shopify, Google Analytics, and other providers)

c. Information from Third Parties

Marketing partners, advertising platforms, or social media networks

2. How We Use Your Information

We use your information to:

Process and fulfill orders, payments, and deliveries
Communicate with you about orders, updates, promotions, and offers
Improve and personalize our Site, products, and services
Provide customer support
Comply with applicable legal obligations

3. Sharing Your Information

We may share your information with:

Service providers (Shopify, FedEx/DHL, payment processors, IT support)
Marketing partners (Mailchimp, Meta Ads, Google Ads) for targeted campaigns
Legal authorities, when required by law or to protect our rights

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Enable shopping cart functionality
Analyze site traffic and usage patterns
Deliver relevant advertising

You may disable cookies through your browser, but some features may not work properly.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

Depending on your state of residence, you may have rights to:

Access the personal data we hold about you
Request correction or deletion
Opt out of marketing communications
Limit certain data sharing

To exercise these rights, contact us at info@canvascompanyusa.com.

7. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected such information, we will promptly delete it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission over the Internet or electronic storage is completely secure.

9. Business Transfers

If we are involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

10. Governing Law

This Privacy Policy is governed by the laws of the United States and the State of Delaware, without regard to its conflict of laws principles.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

The Canvas Company
Auream Arbor Ltd. DBA The Canvas Company
16192 Coastal Highway, Lewes, DE, 19958-3608
Email: info@canvascompanyusa.com
Phone: +1 (407) 501-7080